The Oxford Research Encyclopedia of American History is now available via subscription. Visit About to learn more, meet the editorial board, or learn how to subscribe.

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Frequently Asked Questions

Frequently Asked Questions

For questions not found below, please contact us at americanhistory.ore@oup.com.

About the Oxford Research Encyclopedia of American History

How to use the ORE of American History

Technical and Access Questions

About the Oxford Research Encyclopedia of American History

1. How often does the ORE of American History update?

The site updates at the end of each month and may include new and revised articles or new summary articles.

2. What are summary articles?

Our authors provide these as previews of long-form articles. Visit our Forthcoming Articles page for more information.

3. How can I see the newest articles added to the site?

Visit our Recently Published page, or browse content sorted by publication date. Visit the Forthcoming Articles page to see titles of articles expected in future updates.

4. Can I learn more about the ORE of American History at conferences?

Oxford University Press is present at many of the annual American history conferences, including the Annual Meeting of the Organization of American Historians, the American Historical Association Annual Meeting, and the Annual Meeting of the Society for Historians of the Early American Republic. For a full list of conferences that will feature the ORE of American History, visit the Conferences page.

5. Where can I go to learn more about the Oxford Research Encyclopedias?

Visit the freely accessible ORE program website at http://oxfordre.com. Start exploring!

6. What is the Oxford Index underbar, and how do I use it?

The Oxford Index underbar allows users on any Oxford University Press digital resource to search across articles, journals, books, and reference entries available from Oxford. To use the index for your research, perform a search as you would normally. On the search results page, click on the "Show Related Sources" button on the underbar to expand, revealing links to relevant sources. For more information, visit Oxford Index.

7. How can I suggest a new article or express interest in writing for the ORE of American History ?

We would love to hear from you! Contact our editorial team or visit For Authors for more information about contributing.

8. I have a question about an article I’ve written for the ORE of American History. Whom should I contact?

Write to americanhistory.ore@oup.com to reach your editor, or refer to Author Guidelines for more information about writing and submitting your article.

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How to use the ORE of American History

1. Can I print text from the ORE of American History?

Yes. To print any article, click the printer icon at the top-right of the page, which will take you to a printer-friendly display page that you can print using your web browser.  Please note that restrictions apply―see below for guidelines on legal printing and copyright.
 

2. Can I save articles as PDFs from the ORE of American History?

Yes. You can print or save individual articles to PDF. To generate a PDF of an individual article, simply click on the “View PDF” link at the top right of the entry text, then download or print the PDF using your web browser. Please note that copyright restrictions apply.
 

3. How much material can I legally print/save to PDF from the ORE of American History?

You are limited by copyright restrictions to the amount of information that you can print or download. It is very important that you read the Legal Notice, which includes information on printing and downloading PDFs, before printing or downloading anything from the ORE of American History.
 

4. I discovered a link that doesn’t work.

If you come across a broken link, please contact us and tell us where you found it. We cannot correct faulty links immediately, but can load the corrections with the next monthly update.
 

5. I am having problems with searching.

Go to Site Help to find information about searching as well as tips on how to avoid common problems. If your searches don’t return any results, be sure to check the spelling of your search terms, or attempt your search with alternate spellings. If your search returns many results, try refining using the various options to the left of your list of results or sorting using one of the options at the top of the results list.

6. I’ve spotted an error in the text.

If you notice an error, please contact us. We cannot usually correct errors in the text immediately. However, we will load the correction with the next monthly update.
 

7. Is the ORE of American History OpenURL compliant?

Yes. To enable this feature in your institution, please access your account information in OUP Subscriber Services. The ORE of American History also supports the selection of custom OpenURL resolver icons.
 

8. Does the ORE of American History make use of digital object identifiers (DOIs)?

Yes, digital object identifiers (DOIs) are registered for each article.
A DOI consists of a unique alpha-numeric character string which is assigned to a document by the publisher upon initial electronic publication. The DOI will never change, making it the best way of citing and linking to ORE of American History articles.
When adding links to reading lists, first locate the relevant DOI. DOIs appear at the top of article pages. The International DOI Foundation, which oversees the DOI scheme, provides a service at http://dx.doi.org enabling users to create a URL from a DOI simply by adding this site address and the DOI together, as with this example: http://dx.doi.org/10.1093/acrefore/9780199329175.013.398.

For more information on these features please contact customer support through Subscriber Services.

 

9. Does the ORE of American History provide MARC records for subscribing institutions?

Yes, Machine Readable Cataloguing records (MARC21 records) are available for library professionals to download. These MARC21 Records are AARC2, NACO and SACO-compliant.
Please note that you will require MARC record reader software to load these files to your library system. Visit the main ORE MARC record page to download the MARC record.
 

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Technical and Access Questions

1. I am a subscriber and I can’t access the ORE of American History.

First, please check that you have sent us your license agreement. Unless you are in a free trial period, we cannot give you access to the ORE of American History until we have received and checked your signed license agreement. Please see the following FAQs for other connection issues.
 a) It is possible that some of your registration details are incorrect in our database.
If the IP address/es for your institution or the username and password that you use to access the ORE of American History are incorrect in our subscriber database, you will not be able to access the site. Check with your librarian or account administrator, and ask them to follow the instructions below.
First, log in using administrator credentials at OUP Subscriber Services. From there you can check that you are using the correct username and password or that the correct IP addresses have been entered for your institution.
Once you have checked whether your IP address details are correct, contact customer support and tell us whether:
• your IP address/es need to be corrected (if so, please supply the correct address/es)
• your IP address/es are correct, but you still can’t access the ORE of American History
b) Are you seeing any error messages when you try to log in to the ORE of American History?
Error messages appear by the login box. These give some suggestions about why you may not be able to access the site. They may direct you to contact either your network administrator or customer support (see Subscriber Services).
c) If your institution holds a concurrent user license, it may be that your browser is not configured to accept cookies.
Cookies are required for subscribers to the ORE of American History in order to control access to the service. If you see a cookie-related error message when you try to log in to the ORE of American History, enable cookies in your web browser and try again.
Please note that all modern browsers should allow cookies from the ORE of American History by default with no additional user intervention.
JavaScript is required for some site features in the ORE of American History. Use your browser’s menu to check JavaScript settings.
d) It is possible that you are seeing an old page and need to clear your browser’s cache.
All modern browsers allow you to delete your browsing history, which will remove the ORE of American History pages saved to your computer’s local drive in a previous session. In most cases, however, this step should not be necessary.
 

2. Do you offer library card access to the ORE of American History?

We don't currently offer library card access to the ORE of American History. Please contact customer support if you would like to offer library card access to your users.
 

3. Our institution connects to the Internet using NAT; can we access the ORE of American History?

Our access control software will work fine with sites firewalled using NAT. In order to give you access, we just need to know which IP address ranges that the NAT software is masquerading as. Please contact us if you would like to do this.
 

4. Can users access the ORE of American History off-site?

We do not allow remote access unless it is by a secure route, e.g., referred URL access from an access-controlled page on the subscriber’s website or access via a VPN (Virtual Private Network) or Shibboleth. Please contact customer support for more information.
 

5. What is your policy on cookies?

Cookies are used on the ORE of American History in order to grant users subscription access to the site and track certain usage metrics. The default behavior will be to use cookies for authentication. However, subscribers who have unlimited access licenses for the ORE of American History may choose to disable cookies without affecting user access to the site. Note that usage statistics related to user sessions will not be available with cookies disabled.

6. Proxy servers

a) Will our proxy server IP address(es) be enough to allow access to the ORE of American History?
Yes. However, if you are accessing the ORE of American History through a proxy server then you need to provide its IP address for authentication.
b) I've registered my proxy server IP address(es), but I can't access the ORE of American History.
If you see a log-in form when you are on http://americanhistory.oxfordre.com, and have no access to full-text content, then the IP address of your proxy server is not being recognized by the ORE of American History site. If this is the case, please contact us, giving us details of the problem.
c) After previously successful IP-authenticated access via a proxy server, why am I now being requested to sign in with a username and password?
If there is no obvious technical solution to the problem, please contact your Internet service provider (ISP) to check whether they have changed their configuration in a way that might have affected your IP-authenticated access to the ORE of American History.
 

7. Questions relating to IP addresses

a) How do I register a large number of IP addresses?
Contact the office appropriate to your region with the list of IP addresses.

North and South America: oxfordonline@oup.com

Rest of the world: onlinesubscriptions@oup.com

Tip: remember to use the asterisk (*) wildcard character if you are registering an entire class of IP addresses, and condense IP ranges in the following way, e.g., nnn.nnn.1-30.*
b) How do I change my institution's IP addresses?
Contact the office appropriate to your region with the list of IP addresses.

North and South America: oxfordonline@oup.com

Rest of the world:  onlinesubscriptions@oup.com

Tip: remember to use the asterisk (*) wildcard character if you are registering an entire class of IP addresses, and condense IP ranges in the following way, e.g., nnn.nnn.1-30.*
 

8. Questions about passwords

a) I’ve forgotten my site administrator password.
Please contact customer support and specify whether you would like to be reminded of your password, or whether you would like to change it (along with details of what you'd like to change it to) and we will send you the details as soon as possible.
b) Can I distribute my site administrator username and password to allow access for colleagues?
No, this is a restricted ID which should be kept in a safe place for use only by the librarian or site administrator. As access to the ORE of American History for institutions is IP authenticated, your colleagues will be able to access the service without a username and password. If any of your colleagues requires a username and password for off-site access to the ORE of American History, please contact us.
c) I have forgotten my username and password to access the ORE of American History.
Only account administrators can reset passwords. Please see your librarian or administrator for help.
 

9. Can I see usage statistics for my library/institution?

Yes, but usage statistics are available  only to account administrators, who will have an administrator’s username and password in order to access these pages. To see your institution’s usage statistics, log in to OUP Subscriber Services.  

10. How do I use Subscriber Services?

Information about Subscriber Services is available on the ORE of American History from the toolbar at the top of every page. Library administrators with username and password may also access the central OUP Subscriber Services site to:
• View subscription information and IP addresses
• View your institutional usage reports
If you are a subscriber and cannot log in to OUP Subscriber Services, please contact customer support.
 

11. How do I view or update my institution's subscription record?

To view or update your subscription information, use your administrator username and password to sign into OUP Subscriber Services and access your subscription.
Alternatively you can e-mail the office appropriate to your region describing what you would like us to change:

North and South America: oxfordonline@oup.com

Rest of the world: onlinesubscriptions@oup.com

 

12. Which browsers should I use for the ORE of American History?

The ORE of American History is designed to display and function correctly on the latest versions of Chrome, Firefox, Safari and MS Edge.
 

13. Will my screen-reader software work on the ORE of American History? What are the site’s accessibility standards?

The ORE of American History has full W3C Priority 1 and 2 compliance, as well as most applicable Priority 3 items. It is one of the most accessible sites of its kind and should work with most popular screen-reading software. We are committed to providing access to the ORE of American History to all scholars. Please contact us with questions or feedback.
 

14. How are the ORE of American History user statistics reports defined?

The ORE of American History offers COUNTER-compliant statistics (following the Code of Practice for Books and Reference Works, Release 1), offering the following reports:
• BR2: Number of Successful Section Requests by Month and Title
• BR4: Turnaways by Month and Service
• BR6: Total Searches and Sessions by Month and Service
For additional information on COUNTER-compliant reporting, please visit the OUP Librarian Resource Center and consult the OUP COUNTER Help File.

If you have any additional questions, please contact customer support:

North and South America: oxfordonline@oup.com

Other regions: onlinesubscriptions@oup.com

 

15. Does the ORE of American History support search/retrieval queries?

Yes, please see the SRU help pages for this site.
 

16. What is your policy on third-party data mining?

Oxford University Press recognizes the research benefit of Text and Data Mining (TDM) across a variety of research fields. As such, we are happy to accommodate TDM for non-commercial use. Although researchers are not required to request permission for non-commercial text-mining, OUP is happy to offer consultation with a technical project manager to assist in planning your project, including avoidance of any technical safeguards triggers OUP has in place to protect the stability and security of our websites. To request a consultant for your TDM project, please e-mail Data.Mining@oup.com

OUP is also happy to consider any Commercial TDM requests. To request approval for TDM for commercial use, please email Data.Mining@oup.com

 

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